Employees were kind and good!

also, it was minute away from a tram station.

Stayed 2 nights and it was a perfect match. the staff was super friendly and nice. 🌟

overall it is an incredibly beautiful and fantastic hotel and we truly enjoyed the stay, the location was perfect in a very cool neighborhood. the room is modern and essentials you need, including a fridge, tea/coffee making equipment, and ironing facilities, is right there. everyone is attentive and owner too. there are affordable prices in the property.

The standard room was immaculate, included a shower, hair dryers, and towels. The bed was exceptionally comfortable with feather pillows...

Free WiFi available, yay. Except for when it decides to take a nap and takes forever to load pages. Patience is not my strong suit.

The location of this place is great - it is close to everything we needed; the rooms are spacious and quiet, with amenities like tea, coffee, TV, and a comfy bed, exactly what we were looking for.

Convenient location for those wanting an authentic experience. the staff was super friendly and always there to help. 💫

Convenient location near shops, restaurants, and public transport. Small, clean room with private shower and separate toilet. Helpful and friendly staff provided great local restaurant recommendations. Good amenities like coffee, tea, and fast wifi. Enjoyed watching sports on in-room TV.

Friendly staff that gladly assisted us, and the owner was also very welcoming. Our room came equipped with a coffee maker and kettle for our convenience ☕.

I always choose this place for my stay. The first time, staff helped me with late checkin. It suits me perfectly, has free Wi-Fi, off-site car park, 24-hour reception, 24-hour security, flat-screen TV. Coming back for Easter.

The location was perfect for my trip, and the staff incredibly helpful. Quick briefing on the city, daily room cleaning, comfortable bed, and clean bathroom. Also loved having a kettle in the room for coffee and biscuits before work.

Felt like part of the family, no reason to complain.

very clean - great location in a cool neighborhood - got helpful local insights - the owner was extremely attentive and kind - free coffee/tea and biscuits were a nice touch.

Strongly recommend.

I absolutely loved the cozy and charming decoration of the hotel. It created a warm and inviting atmosphere that made me feel right at home. The general areas, such as the garden and terrace, were beautifully maintained and provided a peaceful retreat. As a senior woman, I really appreciated the hotel's accessibility. The location was convenient, with easy access to public transportation just a few minutes away. This made it effortless for me to explore the city and enjoy all the nearby restaurants and attractions.

I would have liked to see more assistance from the staff, especially when it came to catering to the needs of senior guests. While the children working there were friendly, I felt that there could have been more attention given to ensuring a better vacation experience for us.

Great location for exploring the city with easy access to public transportation. Shops, restaurants, and a beautiful lake nearby. Interesting building and nice view of gardens from the room. The hostess was incredibly kind and helpful, especially when I thought my money had been stolen. Warm and cozy accommodation with tastefully decorated rooms.

Felt like part of the family, no complaints at all.

I absolutely adored the charming and cozy atmosphere that Residence18 exudes. From the moment I stepped through the door, I felt a warm embrace from the tastefully decorated interiors, reminiscent of a traditional Brussels home. The attention to detail in the decor, especially the beautiful wallpaper and antique furniture, created a sense of comfort and elegance. As a senior traveler, I appreciated the easy accessibility throughout the hotel, with wide hallways and well-lit common areas, making it a breeze to navigate.

A small suggestion for a better vacation experience for senior people would be to have a handrail installed in the bathroom. It would provide extra stability and support, ensuring a safer and more comfortable stay.